Merkur Andelskasse strengthens wellbeing by 13% in just one year with Woba

The Challenge: Diversity and inclusion at an organizational level

Merkur Andelskasse has a central goal: to create a workplace characterized by diversity, equity, and inclusion.

They wanted to build an attractive workplace that could attract new talent, while also ensuring happier and more engaged employees. Employees should feel that everyone is treated fairly, regardless of gender, age, ethnic background, sexual orientation, or other differences.

At the same time, it was important that diversity and inclusion initiatives were not only a leadership focus, but also felt across the entire organization.

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The Solution: Valuable insights to measure, understand, and act

Merkur Andelskasse implemented Woba’s platform for their annual wellbeing surveys and mandatory workplace assessments (APV). With Woba, they gained the right tools to measure and receive direct insights from employees, providing a deeper understanding of diversity in the workplace.

Merkur particularly valued the ability to combine quantitative and qualitative insights in their surveys. This gave them not only an overall picture of general wellbeing, but also a deeper understanding through analysis of employee comments.

Finally, Woba made it easy to translate all the collected feedback into concrete actions in areas with room for improvement, both at organizational and departmental level.

“The platform is intuitive and easy to manage. I’ve especially appreciated the automated presentation and risk map.”
– Katrine Rosengren Norup, HR Manager, Merkur Andelskasse

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The Results: Strengthened diversity and wellbeing

Woba has helped Merkur Andelskasse measure and strengthen diversity and wellbeing in their organization. They continue to work on improving diversity and inclusion, believing it is not only a value in itself but also a business advantage.

“It was a happy and proud Katrine I had on the phone when they recently completed another survey and could confirm that they are maintaining their strong results. The joy is contagious, and at Woba, we are proud to collaborate with Merkur and support their surveys and workplace wellbeing.” - Peter Jensen, Customer Success Manager, Woba

Results from Merkur Andelskasse’s wellbeing survey (2022):

• 100% of employees felt they were treated fairly regardless of differences, with a maximum score of 4.0 (Excellent)
  
  
• 80% of employees gave a score of 4 for respectful communication, while 20% scored 3, resulting in an overall score of 3.8 out of 4.0
  
  
• 90% of employees agreed that Merkur is a diverse workplace, with an overall score of 3.7
  
  

Merkur’s first wellbeing survey with Woba in 2021 had an overall score of 3.0. The following year (2022) the score rose to 3.4 – a 13.33% increase in wellbeing in just one year with Woba’s support.

“Woba has not only made it possible for us to measure diversity and wellbeing, but also actively strengthen these areas. Our results speak for themselves, and we continue to work on improving diversity and wellbeing. Woba has proven to be an invaluable partner in this journey, enriching not only our employee surveys but also our business.” – Katrine Rosengren Norup, HR Manager, Merkur Andelskasse